Conversation tools like SMS text messaging are changing the way businesses maintain meaningful, personalized, customer relationships. SMS text message technology is 25 years old, but you’ll learn how businesses are now using this tool in new ways to change their approach to marketing, sales, and service. Customers demand positive experiences now more than ever. In 2020 customers will set the terms of the conversations they have with businesses.
Course Objectives:
MessageDesk
Co-Founder
Kyle Kuczynski is a Co-Founder and messaging expert who educates, informs, and provides resources to businesses and organizations through MessageDesk.
Quasar Cowboy Consulting
Founder
[email protected]
(832) 891-4463
Richard Roppa-Roberts is the Founder of Roundtable Labs and Quasar Cowboy and is affectionately known as the ProAdvisor’s Advisor.
Richard offers executive and strategic coaching and business insights, guidance, and systems for accounting professionals. In addition, he is an experienced facilitator, conference speaker, and author at Firm of the Future and CPA Practice Advisor.
He was named by Accounting Today as "One to Watch“ in the Top 100 Most Influential People in Accounting issue, November 2019.